541 Melville Ave, Palo Alto, CA 94301, ask@ohio.colabr.io
Email :
Wevo_website@gmail.com
EasyWay
There are always some things to ask, some examples
Below are some frequently asked questions that we’ll try to answer. If you have any other questions, please contact us using the contact button at the bottom of the page.
Ordering & Minimum Quantities
What is the minimum order quantity?
We accept orders starting from just 1 hoodie. You can order a sample before placing a larger batch.
Can I order multiple hoodies with different logos?
Yes. Each hoodie can have a different logo as long as you upload the correct file for each product.
Do you offer bulk discounts?
Absolutely. Discounts are automatically applied at checkout based on quantity. For very large orders, contact us for a custom quote.
Logo & Design
What file formats do you accept for logos?
We recommend PNG, SVG, AI, EPS, or high-resolution JPG.
Transparent PNG or vector files give the best results.
Can you fix or redesign my logo?
Yes. If your logo is low quality, we can clean it up or recreate it for an additional fee.
Can I see a mockup before production?
Yes. We provide a digital mockup for approval before printing.
What printing techniques do you use?
Depending on the design, we use:
Direct-to-garment (DTG)
Screen printing
Embroidery (for premium orders)
Production & Delivery
How long does production take?
Standard production time is 2–5 business days after logo approval.
Large orders may take longer.
Do you ship worldwide?
Yes, we ship globally. Shipping times vary by country.
How long is the shipping time?
EU: 3–7 business days
USA & Canada: 7–14 business days
Worldwide: 7–20 business days
Do you offer express production or delivery?
Yes. Express options are available during checkout.
Products & Quality
What hoodie models do you offer?
We offer premium unisex hoodies in multiple colors, suitable for selling as influencer merch.
Are the hoodies true to size?
Yes. Our hoodies follow standard unisex sizing. Check the size chart for details.
What fabric are the hoodies made of?
Typically a soft blend of 80% cotton / 20% polyester, depending on the model.
Returns & Replacements
Do you accept returns?
Because all hoodies are custom-made, we only accept returns for:
printing errors
damaged products
incorrect items received
What if my hoodie arrives damaged or misprinted?
Contact us within 7 days with photos. We will replace the product free of charge.
Can I cancel my order?
Orders can be canceled before production begins. Once printing starts, cancellations are not possible.
